One operator. Full stack.
The agency model splits your visibility across four vendors and a project manager. This is the other way.
The silo tax
A web shop builds the site and hands it over. A media buyer runs ads against a dashboard, not against booked chairs. The booking system is a SaaS login nobody owns. Reviews happen by accident. Nobody measures what AI says about you, because that wasn't anyone's invoice.
Every handoff loses context, and the client pays for the coordination. Here, one operator builds the site, wires the booking, runs the ads, and instruments the citations. When the ChatGPT answer names a competitor, the person who can fix it is the person reading the report.
The paper trail
live estates sites built + hosted 6 markets US + FR 2 languages vendor count 5 → 1Two markets, two languages
Miami, New York, West Palm — and Paris. US and FR estates are run by the same operator, in English and in French. The craft is the same; the local packs and the AI answers are read in both languages.
Who you actually deal with
Sofiane
Citable, a Nova Labs (HK) company · Miami · New York · Paris